Queen Elizabeth II, a royal brand.

On September 8, at 6:30 PM UK time, The Royal Family’s Twitter account @RoyalFamily shared the news: “The Queen died peacefully at Balmoral this afternoon.” All the world’s media, as well as social networks immediately echoed the news. A 70-year reign was coming to an end. The person, the queen, was passing away, but not…

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Internet is real life.

Welcome to the metaverse. That sentence might sound like the beginning of a techno-dystopian movie: a jumble of words that only works in science fiction. And yet, in the top groups of Silicon Valley’s most important companies, it’s very real: the Internet’s movers and shakers are planning for a future in which the digital and the…

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The shopping mall revolution.

As business people and consumers, we know that retail today is more sophisticated and challenging than ever. In the context in which we live, customers demand more from every experience. Beyond target segment or price point, the real power of retail lies in authenticity, consistency, story, emotion and experience. Retailers must be agile and adaptable,…

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